User Interface
This chapter explains the user interface of the Beyond Mobile Service app.
The content is divided into the following sections:
Main Screen
This section explains the main screen.
After logging in, the main screen is displayed:
| Number | Description |
|---|---|
| 1 | This section displays information about the user account you are logged in with in Beyond Mobile Service. In addition to your user photo, first and last name, your email address is also displayed. Below this, information about the environment is displayed, including further information about the database and company. |
| 2 | You can use this button to quickly and easily record break times. For more information on how to record a break time, see the chapter Record Break Time. |
| 3 | This is the main menu. You can navigate to the app's functions via the main menu. For more information about the functions, see the sections Work Orders, Work Times, Items, Resources, Offline Operations, and Error Log. |
| 4 | Tap this icon to open the settings. |
| 5 | The current version number of the app is displayed here. |
| 6 | Tap this icon to log the current user out of the app. For more information on how to log in, see the section Log in to the app. |
Work Orders
This section explains the Work Orders screen.
| Number | Description |
|---|---|
| 1 | Tap this icon to display the main screen. |
| 2 | This section displays the date, with the corresponding service orders planned for that day listed below. |
| 3 | Each work order displayed in the app contains the following information: The service order type and repair status are displayed at the top of the service order tile. The service item description forms the heading of the tile. The customer is displayed below, together with the service order number. |
| 4 | You can use the Plus button to create a service order in the app and synchronize it with Business Central. For more information on how to create a service order using the app, see the chapter Create Service Order. |
| 5 | Tap this info icon to get more information about the job. |
| 6 | You can use the filter icon to define a filter for the service orders displayed. For more information, see the chapter Filter Service Orders. |
For more information on how to add repair statuses and service order types for use in Beyond Mobile Service, see the chapters Add Repair Status and Add Service Order Types.
Work Times
This section explains the Working Hours screen.
| Number | Description |
|---|---|
| 1 | Each recorded time (working time, travel time, or break time) is displayed as a separate tile. |
| 2 | The date for the recorded time is displayed here. |
| 3 | The time period is displayed below the date. |
| 4 | You can use the plus button to manually enter a time in the app. For more information on how to record work on a service order, see the chapter Start Service Order. |
| 5 | The total time is displayed as a value at the edge of the tile. The format is HH:MM:SS. |
Instructions for recording, editing, and deleting working hours can be found in the following chapters:
Items
This section explains the Items screen.
Items are only displayed on this screen if a storage location has been defined for the resource (associated with the user account). For more information on how to define a storage location for a resource, see the chapter Manage User Accounts > Add User.
| Number | Description |
|---|---|
| 1 | Symbol for an item in the storage location. |
| 2 | This is the item description. |
| 3 | This is the item number. |
| 4 | The stock level in the storage location assigned to the resource is displayed here (in the base unit of the item). |
Resources
This section explains the Resources screen.
All resources available in Beyond Mobile Service are displayed here.
A separate line is displayed for each resource. The line contains the first and last name as well as the resource code from Business Central. The base unit of the resource is displayed on the right-hand side of the line.
| Number | Description |
|---|---|
| 1 | Symbol for a resource. |
| 2 | The name of the resource. |
| 3 | The code of the resource. |
| 4 | The base unit of the resource is displayed here. |
If you want to use a resource that is not listed on this screen, you must first enable it in Business Central for Beyond Mobile Service. For instructions on how to make a resource available in Beyond Mobile Service, see the chapter Add Resource.
Offline Operations
This section explains the Offline Operations screen.
If you make changes to service orders or times outside of network coverage with mobile data or Wi-Fi Internet access, these operations are stored in this area. As soon as a sufficient connection is available, the operations are automatically synchronized with Business Central.
Error Log
This section explains the Error Log screen.
| Number | Description |
|---|---|
| 1 | Each logged error consists of several pieces of information. The name of the error is displayed at the top. It consists of the process and a hash value. |
| 2 | You can use this button to share the error. For more information, see the chapter Share Error. |
| 3 | You can use this button to delete the error. For more information, see the chapter Delete Error. |
| 4 | This button deletes all errors from the error log. |
Note
Delete all errors
Please note that you can delete ALL logged errors using the button (4). You will NOT be asked separately if you really want to delete all errors. This process cannot be undone.