Share Error

This chapter describes how you can share an error in the Beyond Mobile Service app with your contact at BeyondIT. This helps us understand what is causing the error and how we can provide a solution to your problem.

To share an error from the app with us, please follow these steps:

  1. Unlock your mobile device.
  2. Open the Beyond Mobile Service app.
  3. Tap Sign In and log in with your user data.
  4. Tap the Error Log button.
    error-log
  5. Tap the Share Error button.
  6. Please email the error details to info@beyondit.gbmh.

You have sent the error details to BeyondIT. We will work on a solution as quickly as possible.