Beyond MobileService is an extension for Microsoft Dynamics 365 Business Central.

The application allows service orders from Business Central to be processed via mobile devices and important information such as working hours, travel times, and break times for orders to be recorded. In addition, orders can be created via the application and customer information (such as customer address and/or telephone number of the person responsible) can be accessed. Texts such as problem and solution descriptions can be displayed via the application. It is also possible to capture a digital signature from the customer upon completion of the work order.

The latest version of this documentation can be found at the following link: Beyond MobileService Documentation.

The examples described in this documentation represent only a part of the possibilities that the Beyond MobileService solution offers you. If you have a specific case that you would like to map via the solution, please feel free to contact us.

Note

Dependencies on or to other apps
Additional, basic applications are required to use Beyond MobileService. The following applications are required to use Beyond MobileService:

• BeyondServiceTimeTracking: App for recording times for services (service orders).
• BeyondSignature: App for capturing signatures.