Save Attributes on the Service Item

This chapter describes how to store additional information on the service item via an attribute.
To store a value for an attribute on the service item, do the following:

  1. Open the search function from the role center (ALT+Q).
  2. Search for Service Items and click on the corresponding search result.
  3. The Service Items list is displayed. In this list you will find all service items.
  4. Display the factbox (ALT+F2). The factbox area will show you the attributes for the service item.
    Attributes-for-service-items
  5. Enter a value in the attribute input field.

You have entered a value for an attribute on a service item.