Edit Counter Names for Group

This chapter describes how to change the names of counters on service items.
To change the name for a counter for a group, proceed as follows:

1. Open the search function from the role center (ALT+Q).
2. Search for Groups and click on the corresponding search result.
3. The Groups list is displayed. On this page you will find all the groups for classifying service items in the system.
4. To rename/edit a counter for a specific group, click Actions > Counter Namings in the menu bar.
5. The Counter Namings page is displayed.

   

   Figure: Change Counter Naming

6. To change the name of a counter, click the New option in the menu bar.
7. In the Counter Type column, select the counter for which you want to change the name.
8. In the Language Code column, specify the language in which you are changing the name of the counter.
9. Enter the name for the counter under the Name column.

You have changed the name of the counter for the selected group. the counter with the changed name is displayed on the service item list.